1. printer have power on
2. check with your colleague can't print or not (if only you go number 2)
3. restarted the laptop
4. check the printer screen have any error message? (if have follow the screen guide)
5. if problem still can't solve contact IT.
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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